Help Desk

Before I address your call, please confirm your name and password.

A temporary code has been sent to your mobile phone, please enter this into the keypad.

You must answer your security question before we can proceed: What is your favorite root vegetable?

I’m sorry, your answers don’t match. Try again. What is your favorite root vegetable?

I’m sorry, your answers don’t match.

Would you like to try a different security question?

How many goats do you see in the following picture?

☐ I am not a robot.

OK, stop me when I have stated the nature of your problem: Hardware? Software? Password? Psychosis?

OK, psychosis.

Have you tried restarting your system?

Have all updates been installed?

Has a scan been performed? Were any security issues detected and quarantined?

I’m sorry, you’ll have to come in to see an agent. Our hours are 11:00AM-2:00PM Monday through Friday.

Is there anything else I can help you with today?

Would you be willing to take a short survey?

Andrea L. Fry